GUIDE

Roles and Responsibilities

DWERK enforces role-based access. Each role has a defined scope — what they can see, what they can control, and what is hidden from them.

Staff / Worker

Checks in and out via the mobile app, completes assigned tasks, and uploads evidence such as photos and location data.

• Sees their own shift status and task assignments
• Controls their check-in timing and evidence capture
• Cannot view other workers or site-level summaries

Supervisor

Monitors attendance at their assigned site, conducts roll call for workers without smartphones, and classifies operational exceptions.

• Sees who is present, absent, or late at their site
• Controls exception classification and roll call entries
• Cannot modify operational records or site configuration

Facility Manager

Oversees operational state across assigned sites. Reviews live coverage, exception feeds, and continuity incidents.

• Sees live site coverage and exception history
• Controls site-level operational decisions and escalation paths
• Cannot access other clients or unassigned sites

Finance / CFO

Reviews billing-period records and exports reports for reconciliation and audit. Works from verified attendance data, not aggregate counters.

• Sees verified attendance by period and vendor deployment summaries
• Controls report export and audit review
• Cannot modify operational records or site configuration

Facility Admin

Configures all sites, staff, vendors, shifts, and task templates. This is the authority role — full operational scope and system control.

• Sees the full operational scope across all sites
• Controls all configuration — sites, staff, vendors, roles, and permissions
• Can export, review, and manage every aspect of the system